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Technical support

A problem with your account, your plan or one of the tools? Open a ticket and it goes straight to the right team, and you follow the replies inside Bardiyah.

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Technical support

How does a support ticket work?

Four simple steps, and your message never gets lost between emails and chats.

Open a ticket now
  1. 1

    Open a ticket and pick the team

    Describe the problem in your own words, attach a screenshot if you need to, then choose the closest team.

  2. 2

    It reaches the right person at once

    The team in charge of that area is notified straight away, inside Bardiyah and by email.

  3. 3

    Follow the conversation in one place

    Every reply reaches your inbox, and the whole conversation is on your tickets page in your account.

  4. 4

    Closed once it is solved

    When the problem is solved the ticket is closed, and it stays in your account so you can come back to it.

Before you write

Quick questions

Didn't find what you need? The help centre has more answers.

Go to the help centre

Open a ticket for anything about your account and how you use Bardiyah: a problem with a tool, with your plan and billing, or an error you see. Send a message for everything else, such as partnerships, press, suggestions and questions before you subscribe.