The community tab on your channel: what do you post there between videos?

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A phone screen in low light showing social app notifications
Photo by dumitru B via Pexels License

He posted a nice picture in the community tab with "good morning, friends" written across it. Two hundred people saw it, and nobody wrote a word.

So he decided the tab was useless and left it alone for six months.

Then, in a tiring week when he could not finish a video, he wrote one line: "Next week I'm filming in a copper workshop that has been running for seventy years. What should I ask the man?"

He got forty replies. Three of them became questions inside the video.

The difference between the two posts was not effort. The first asked for nothing; the second asked for one clear thing.

Why this tab exists at all

Because a video is not your only road to the people following you, and it is the slowest and most expensive one.

Between one video and the next, a week passes, or three, or a month. During that time you are entirely absent from the life of someone who subscribed, and he is watching twenty other channels. A long absence makes people forget they follow you at all, so your next video arrives from a stranger.

A short post solves that with thirty seconds of your time. It does not build a channel, but it keeps the thread from snapping.

Six things worth posting

A question before filming. The strongest post there is. "I'm filming about this, what do you want to know?" The benefit is double: you learn what people want, and they feel there is something of theirs inside the video. It is one of the ways of reading an audience we gathered in how to find out what your audience wants.

A frame from behind the scenes. A photo from the location, or from the editing desk at three in the morning, or a mistake you made. These need no quality and no editing, and they land harder than any speech about transparency.

The date of the next video. "Next Wednesday." One sentence that turns a passing viewer into someone waiting.

The answer to a recurring comment. If five people asked the same thing, fifty will. Write the answer as its own post, then point at it next time. That saves you the repeated replying we covered in how to reply to comments without consuming all your time.

A revival of an old video. Take something you published a year ago and post about it, tied to something happening now. Most of your subscribers joined after it went up and never saw it.

One plain line if you are late. "The video is a week late, the audio came out damaged and half of it had to be reshot." Two lines prevent two months of silent absence. And do not apologise at length; the fact is enough.

What does not work

The empty greeting. "Good morning", "how is everyone today". Nobody knows what to reply.

The bare request. "Subscribe to the channel", "share the video". It reads as an advert, and whoever reads it scrolls past.

Inspirational quotes on pictures. They have nothing to do with you or your channel, and they make the tab look like an account with nobody behind it.

The long post. Over five lines, turn it into a video or a newsletter, because it will not be read here.

The poll: how to ask something people will answer

A poll is the easiest interaction you can ask for, because it is one tap with no typing. Which is why people who never comment will answer one.

Its only condition is that both options genuinely help you. "Do you like the channel?" is not a poll, it is applause on request.

A good poll settles a decision you were about to guess at: "Next video: filming on a phone, or cleaning up your audio?" Or "do you prefer one long episode or three short ones?" And you are bound by the result, otherwise do not ask.

A rhythm that will not exhaust you

Twice a week is enough. Three posts a day does harm, because people mute an account that chases them.

Make every post carry one reason to reply: a question, a choice, or a piece of news. A post that asks for nothing passes without trace, even if thousands see it.

Then come back an hour later and reply to whoever replied. A post whose owner answers travels much further than one abandoned under its own comments.

And this tab is not something you own

One important point before you build too much on it: this tab sits on a platform you do not own. The way it is shown can change, your post can reach very few people for no reason, and it could disappear tomorrow.

So use it for what it is good at: staying present between videos. The relationship you actually want to keep belongs on a mailing list you own, which we went through in what to send in your channel's newsletter.

Half an hour a week

Sit down once a week and prepare two posts: a question about the video you are filming, and a frame from behind the scenes.

Five minutes of work, and with it you stay present in a week you published nothing. Most people who lost their channels did not lose the audience with a bad video, they lost it with two months of complete silence.